Order & payment
- Shipping costs
- I have received a refund or credit, what does this mean?
- My payment has failed
- What is the delivery time of this product
- What are your shipping partners?
- I have a deadline
- Free shipping for Tribe members?
- I can't verify my ID during checkout
- My order has been canceled, when will I receive the money back?
- Paying VAT & import duties
- Which payment options are available?
- I have entered my address incorrectly or want to have the parcel delivered to another address, can this be changed?
- Do you deliver to my country?
- Can I still cancel my order?
- Can I still change my order?
- Can my order be merged with previous orders I've made?
- Is it possible to ship part of my order in advance?